It is also the medical office assistant that people have first and last contact with so they can have a major impact on the experience of the patient. The patient can leave the office feeling better because of the attitude of the medical office assistant.
If you are willing to learn how to handle financial matters, keep the books, and be a positive person for patients to have their first contact with, the job of medical office assistant might be for you.
Some of the tasks of the medical office assistant include:
- Answering phones.
- Setting up appointments.
- Handling patients questions.
- Maintaining patient records.
- Ordering office supplies.
- Writing reports.
Robertson College is offering a 37 week program in Winnipeg and Brandon, for those who wish to become a Medical Office Assistant. In Calgary and Edmonton, the program is 44 weeks long. Not near those cities? You can also take the course online!