Make a Difference as a Medical Office Assistant

Sometimes people forget how important the job of a medical office assistant is. The Medical Office Assistant is the one that is responsible for keeping the office running smoothly and making sure that bills are paid and that insurance companies pay their portion of the medical bills. Without this important person in the office it would be very difficult for the doctor to do his or her job.

It is also the medical office assistant that people have first and last contact with so they can have a major impact on the experience of the patient. The patient can leave the office feeling better because of the attitude of the medical office assistant.

If you are willing to learn how to handle financial matters, keep the books, and be a positive person for patients to have their first contact with, the job of medical office assistant might be for you.


Some of the tasks of the medical office assistant include:

• Answering phones.
• Setting up appointments.
• Handling patients questions.
• Maintaining patient records.
• Ordering office supplies.
• Dictation.
• Writing reports.

Because these tasks are so important in the daily running of a medical office, there is a high demand for people that are skilled in these areas and have the proper training. In order to become a medical office assistant you must first have a high school diploma. Then, you must take a course at an accredited college. In your college course you will learn to handle all the technical aspects of running a doctor’s office and how to handle patients.

Robertson College is offering a 37 week program in Winnipeg and Brandon, for those who wish to become a Medical Office Assistant. In Calgary and Edmonton, the program is 44 weeks long. Not near those cities? You can also take the course online!