Monday, June 16, 2014

What Skills Should a Travel Counselor Have?


Wouldn’t it be great to get up each day and smile knowing that you are going to a job you love?  If you love adventure, travel, and learning about new places then you might be a perfect candidate for a travel counselor.  You get to help people plan their dream vacations and even get to travel yourself!  What a life.

One of the graduates of the Travel Counselor program at Robertson College said, “My favorite part about being a travel counselor is that I am constantly given the opportunity to learn and grow.  No two days are the same.  I am always booking tickets for different destinations, providing me with the opportunity to learn about different places.”  Doesn’t that sound awesome?

Training to become a travel counselor is a great job for someone that wants to get into the work force quickly.  You can get your training in less than a year and be ready to get to work.  You’ll also get to have a fun time and meet challenges and meet great people.

Some of the skills that you’ll need to have include:
  1. A love of travel and adventure: your love for travelling will be obvious to your clients.  When you tell them about a destination they’ll see your excitement and they’ll get excited about it, too.  If you’ve take the opportunity to go to those destinations yourself, you’ll be even more effective. 
  2. Customer service skills: working with people is unavoidable as a travel counselor so make sure your customer service skills are up to par. You will need to communicate effectively (both verbally and in writing) and you’ll need to be able to listen carefully to determine what the customer really wants.
  3. Sales skills: this is where your listening skills come in.  If you have heard what they tell you, you will be able to pick the perfect destination and the perfect plan for them.
  4. Computer/Internet skills: you may not have gone to all the destinations that you are selling so it is important that you know how to use the Internet to do research on them.  You’ll also have to use the Internet to be able to find the best priced packages for your clients.  You should be able to use email programs and Microsoft Office, too.



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