Administrative and Accounting Professionals are integral to the offices they work in. On any given day and at any given time, they are juggling many different tasks, details and challenging situations. To be successful in the role, Administrative and Accounting Professionals must have a wide variety of skills and qualities. Here are the top five skills:
- Communication Skills
As an Administrative or Accounting Professional, you will be interacting with a wide variety of people. From clients to colleagues, you will need to have effective written and verbal communication skills to be an effective team member.
- Organizational Skills
Professionals in your office will be depending on you for various tasks. Be it scheduling meetings, getting back to customers, filing, photocopying or even ordering catering for events, a successful Administrative or Accounting Professional will be able to keep all the information organized and complete tasks in a timely manner.
- Technology Skills
As workplaces become more reliant on technology, Administrative and Accounting Professionals will need to display proficiency with standard office equipment including computers, fax machines, photocopiers, scanners and more. As most of your work will be carried out on a computer, you will need to have typing skills as well as the ability to navigate around popular office software such as Microsoft Office.
- Problem-Solving Skills
In the role of an Administrative/ Accounting Professional, you will encounter many unexpected situations. A skilled professional will have the ability to troubleshoot conflicts and exhibit sound judgement when making decisions in the absence of direction.
- Customer Service
Whether they are internal customers (such as your boss or other departments) or external customers, as an Administrative or Accounting Professional, you will be required to provide assistance and customer service. A successful professional will be able to interact professionally with customers at all times and be able to provide timely service as required.