Wednesday, July 12, 2017

Robertson College Introduces 3 New IT Programs

Help Desk Support Technician, Computer Support Technician, Network Systems Administrator Programs Now Available at Robertson College Calgary, Edmonton and Online Campuses

We are always looking for ways to innovate and create new programs to better prepare our students for an evolving workforce. Robertson College is introducing 3 new IT courses into our program offerings in Calgary, Edmonton, and Online to ensure our students are competitive in the job market and can pursue careers that keep up with our changing technological landscape.

Helpdesk Support Technician

The Help Desk Support Technician diploma program is designed to provide students with the skills and knowledge to support users of computer systems and software applications.Students will learn to manage, maintain, and support a corporate network utilizing Microsoft Server and Windows Clients.

Program highlights:
  • Program length is 36 weeks
  • Includes a compulsory 4-week full-time practicum
  • Learn the hardware and operating system principles of CompTia A+, the industry leading IT certification
  • Learn about the basic computer concepts and operation including an overview of PC hardware standards such as motherboards, CPUs, memory, expansion cards and power supplies
  • Learn basic networking theory, and the safety procedures and concerns when working in a network environment

Computer Support Technician

In The Computer Support Technician diploma program, students will learn how to effectively field phone and email requests from customers seeking guidance on technical problems, diagnose the problem and patiently walk the customer through the problem-solving process.

Program highlights:
  • Program length is 23 weeks
  • Includes a compulsory 3-week full-time practicum
  • Learn the basic concepts of computer troubleshooting and repair, hardware components, operation concepts of computers
  • Learn to install, configure and troubleshoot computer hardware components
  • Includes a course that prepares you to write the ITIL Foundation certification exam

Network Systems Administrator

The Network Systems Administrator program will provide students with the skills they need to become a skilled member of the IT profession. As part of the diploma program, students will gain knowledge in areas recognized by industry standards such as Microsoft, CompTIA, and Cisco.

Program highlights:
  • Program length is 48 weeks
  • Includes a compulsory 4-week full-time practicum
  • Learn to install, configure, operate and troubleshoot tasks of small to medium-sized routed and switched networks
  • Learn to perform advanced configuration on Windows Servers including managing storage management, performing server data protection, AHCP and DNS confirmation and certificate and digital rights management
  • Learn to install, configure and troubleshoot computer hardware components

If you are interested in a career in IT and would like more information on these programs, contact our admissions department and we will be glad to answer any questions you may have.

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