Wednesday, February 14, 2018

Common Misconceptions About the IT Team




According to the Robert Half Salary Guide, a member of an IT team can earn an average annual income between $40,000 to $93,000 in less than a year post-graduation, depending on their skill set. As the need for IT grows, we're seeing more skilled individuals join the workforce. However, there are still some misconceptions around what the IT team does. 

So, let's debunk some of these myths: 

1. The IT team can fix everything technology: 

This would be like assuming a researcher has studied every research paper ever written by humankind. Just like researchers have specializations in one or two topics of research and development, the IT team too has specific skills that help them handle problems most commonly faced by the organization.  This may range from Network Security and Administration to App and Software Development. They could also specialize in certain coding languages such as C++ or python and computer operating systems such as Linux or Windows or Mac. Plus, sometimes the problem is hardware related and requires manufacture actions. So, the best anyone can do is report your problem to the IT team and they will either fix it or find someone who can.


2. You don't need people skills to work in IT: 

Have you been binge watching the IT Crowd on Netflix? Because contrary to this hilarious sitcom, most IT professionals don't work out of basements or lack social skills. The way we see it is that the IT team interacts with employees, consumers and manufacturers on a daily basis. To do their job well, they would need fantastic customer service skills. That being said, much like any team, The IT team is bound to have a mix of both introverted and extroverted personalities. A good management team will recognize those personalities and place employees in roles that are best suited to them. 

3. Automation and AI will soon be the only members of the IT team: 

While we are conditioned to believe otherwise, the truth is computers only do what they're told to. We have come a long with Artificial Intelligence and Automation. However, it important to recognize that these tools are meant to increase efficiency not replace the IT team. Technology is still very much controlled by skilled individuals. So for as long as we continue to improve our workforce with Technology, we are going to count on our IT team to troubleshoot and help run things without a glitch. 

If you're considering a career in IT, take a look at our program offerings to help you get the certification you need to start your new career. 

And, if you'd like to learn more, please don't hesitate to contact us at anytime. We're here to help!

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