2018 Trends in the Administrative Field

Although technology has changed the way we conduct day-to-day business, the role of administrative staff has not diminished. In fact, quite the opposite is true!

In their latest report, Randstad, a leading staffing, recruitment and HR firm in Canada has identified a few emerging trends within the Administrative and Clerical fields.

While the demand for admin staff has not decreased, the skills required of them have changed in recent years.

Administrative professionals are expected to be technologically savvy and able to work with a variety of software to help the business streamline its processes.

2018's most in-demand administrative careers are multi-tasking roles that balance a variety of office tasks. 

In particular, we are seeing a trend of admin staff taking over many basic accounting functions such as accounts payable and receivable, payroll administration and bookkeeping.

Even though the demand is high for administrative roles, the competition is also fierce. 

Across Canada, it takes recruiters an average of just 41 days to fill office jobs so it is important to be able to differentiate yourself with in-demand skills!

What are the skills that will increase your employability?


If you are planning on entering this field:
  • Find a program that will provide the skills you need for today's workplaces 
  • Make sure you have strong technical skills 
  • Distinguish yourself from other applicants by adding in-demand skills such as account payable/receivables, payroll administration or bookkeeping to your resume 
  • Develop your soft skills including your ability to multi-task and communicate 

Source: Randstad "Best Office & Administrative Jobs in 2018"